Firm name: 2Gether Insurance Ltd
Other firms included in this report: Emergency Assist Ltd
Period covered in this report: 1st April 2026 to 30th September 2026
Brands/trading names covered: 2Gether, 2Gether Breakdown, 2Gether Motor Breakdown, 2Gether Premium Finance, 2Gether Insurance Ltd, Emergency Assist Ltd
| Product / Service |
Number of complaints open by volume of business. Provision (at reporting period end date) |
Number of complaints opened | Number of complaints closed | Percentage closed within 3 days | Percentage closed after 3 days but within 8 weeks | Percentage upheld | Main cause of complaints opened |
|---|---|---|---|---|---|---|---|
| Insurance & pure protection | 0.53 per 1000 policies sold | 897 | 859 | 38% | 57% | 32% | Claims |